Company Information head

Who are we?

Simple Host UK was established in mid 2010 and has been growing steadily ever since. We first started out concentrating on local accounts gaining customers in and around the area of our offices. With this website we are looking to reach a wider audience and hoping to gain a good reputation within the hosting business.

14 Day Money Back Guarantee

We're so confident of our exceptional web hosting and unbeatable customer service, that we offer a 14-day money-back guarantee. If you are dissatisfied for any reason, simply request a refund, and we'll give you your money back.

Exceptional Support

Once you're a Simple Host UK client, you'll have the comforting assurance of knowing that our friendly and knowledgeable technical support staff is available 24 hours a day, 7 days a week to respond to your inquiries and answer your questions. We understand the importance of addressing your concerns as quickly as possible and getting your website up-and-running the way that you want and need it to be.

Data Centre

Our primary site is a newly built facility based in Sittingbourne, Kent. From here we collect our IP transit from SynergyWorks, operating a fully BGP compliant network utilising a 'best path' routing policy. Our network is provided courtesy of RackSRV Communications.

Power

All clients are guaranteed a redundant high-capacity, stable and reliable power supply. Power is isolated between racks and maintained indefinite.

The datacentres use high specification UPS units to maintain power to the entire building should the main grid fail. High specification generators can deal with both customer and plant load whilst recharging the UPS.

Air Conditioning

All data floors are maintained at a constant 21°C ± 2°C and relative humidity is kept at 50% ± 10% to ensure optimum performance. Both are continually monitored with the electronic building management system with also monitors and operates other sensors such as electrical, mechanical, fire detection and leak detection systems.

Fire Detection / Suppression

Kent Science Park makes use of Very Early Smoke Detection Apparatus (VESDA). These sensitive smoke detectors are linked to the building management system which is monitored continually from an operations center and provide very early warnings to help avoid fire and business disruption.

This is coupled with an FM200 gas based fire retardant that is environmentally friendly, to put out fires instantly, without damaging equipment.

Servers

All of our servers are supplied Supermicro and feature some of the best server-grade hardware. All servers feature 4GB+ of memory and RAID protected storage with redundant power-supplies.

Enterprise Server Hardware

* Powerful Supermicro Rackmount Servers
* A Minimum of Four Processors In Each Machine
* A Minimum of 8GB DDR Memory
* Full 100Mbit Uplink Connectivity to Each Server
* APC Power Mangement and Remote Reboots For Easy Control and Power Management
* Daily Backups to Ensure Data Safety
* Hardware RAID Redundant Hard Disks
* Fast SATAII Hard Drives
* Uncrowded Servers

Innovative Server Software

* CentOS Linux Operating System with Cloudlinux
* LiteSpeed Web Server
* MySQL 5.x
* PHP 5.2.x and PHP 5.3.x
* cPanel 11
* Zend Optimizer
* Ruby on Rails
* Softaculous Auto-Installer
* SpamExperts Mail Filtering

No Tricks, No Gimmicks

Finally, we promise to provide our services through simple, direct, and straightforward billing practices. We have no setup or joining fees, and absolutely no hidden charges. You don't even need to sign a minimum-length or minimum-amount contract. The prices that are shown with our packages are exactly what you'll pay, nothing more.

Questions? Contact Us!

Contact us today to sign up for a Simple Host UK service and see for yourself how our 99.9% Uptime Promise, 14-day money-back guarantee, exceptional support services, and straight forward billing set us apart from our competition.

 

icon icon icon icon icon icon icon icon icon icon icon